Tobiq Travel Reviews

Tobiqtravel.com offers several payment methods. Customers can use mobile payment services such as Apple Pay and Google Pay. It's important to ensure that the correct shipping address is registered with these services as it cannot be amended once the order is placed. Additionally, Tobiqtravel.com offers payment installment plans through SHOPPAY. This allows customers to pay within a longer timeframe. If recurring payments are noticed on a customer's account, it could be due to an active installment plan. For any issues, customers are advised to contact the customer service team at support@tobiqtravel.com. When a return is processed, the original payment method is credited (minus shipping fees and damages if applicable). Please note that all products purchased internationally are final sale and cannot be returned.

Tobiqtravel.com has a return policy that allows customers to return items within 30 days of product delivery. The cost of a return shipping label, which is $9, will be deducted from the refund. To qualify for a full refund, items must be in their original new & unused condition with tags attached. After receiving the return, the item will be inspected and the original payment method will be credited, minus shipping fees and damages if applicable.

In addition to the return policy, Tobiqtravel.com also offers a lifetime manufacturer warranty. If a customer encounters a manufacturer defect in their bag due to normal wear and tear, the item will be replaced immediately.

As for the shipping policy, once an order has been placed, the fulfillment team will pack and ship the order the next business day, excluding weekends and holidays. The normal economy shipping timeline is 5-8 business days after the order has been placed. If a customer needs to cancel or change an order, the customer service team will do their best to help. However, if the warehouse fulfills the items as ordered before changes could be made, it will have to be rerouted for a $30 shipping fee. This fee is charged by the mail carrier rerouting the product.

Please note that any additional duties and taxes for international delivery will not be refunded. All products purchased internationally are final sale and cannot be returned.

For any additional assistance, customers can email support@tobiqtravel.com. The customer service team will respond to inquiries within 24 business hours.

"Tobiqtravel.com" is known for its travel products that help organize personal and family travel. Their travel bags and duffels are of exceptional quality. A portion of each sale benefits travel needs for individuals with cancer. They also offer a returns and exchanges policy. Customers have 30 days from the time of delivery to initiate an exchange or return. They only accept returns for unused items with tags still attached. However, all products purchased internationally are final sale and cannot be returned. They also offer wholesale discounts to customers. The qualifications for wholesale pricing are as follows: 25-49 products of the same product (colors may vary) get a 40% discount, and 50+ products of the same product (colors may vary) get a 50% discount. Their normal economy shipping timeline is 5-8 business days after the order has been placed. Once an order has been placed, their fulfillment team will pack and ship the order the next business day (excluding weekends and holidays). Unfortunately, once an order has been placed, it cannot be edited. If a sale is announced after a purchase from their website with a lesser discount, or at full price within a 48-hour window, they will be happy to honor that sale price for the customer. Any purchases made outside of that window will not be honored at the said sale price.

Tobiqtravel.com offers a variety of products and services. For returns and exchanges, customers have 30 days from the time of delivery to initiate an exchange or return. Returns are accepted for unused items with tags still attached. However, all products purchased internationally are final sale and cannot be returned. There is a cost of a $9 shipping label for returns. Refunds are credited to the original form of payment or through a Tobiq gift card for in-store credit.

For wholesale customers, discounts are offered based on the quantity of the same product purchased. A 40% discount is given for 25-49 products, and a 50% discount for 50+ products.

Shipping speed for products is typically 5-8 business days after the order has been placed. Orders are packed and shipped the next business day, excluding weekends and holidays.

If a sale is announced after a purchase from the website with a lesser discount, or at full price within a 48-hour window, the sale price will be honored. Any purchases made outside of that window will not be honored at the sale price.

Please note that this information is subject to change and it's always a good idea to check the official website for the most up-to-date information.

For further assistance with Tobiqtravel.com, support@tobiqtravel.com is the email to reach out to. The physical address is 2536 Rimrock Avenue Suite 400-239, Grand Junction, CO 81505. Another email that might be of help is info.tobiq@gmail.com. Please note that response times may vary.